The following codes are for
Commercial Accounts Only, and are guidelines to how we start the collection
on a Past Due Bill or a NSF Check. When placing a claim you can choose how
we start the collection process.
Our collectors start by stating,
we are trying to clear up some outstanding invoices for xyz company Your
name was on the list and a review shows your account past due. When do you
expect to get this account current, and can we help?
Phone calls & Demand letters to
the debtor. Make debtor aware there's a collection problem and that a third
party is now involved. A slap on the wrist and a "Let's get this paid up
right away." In a lot of cases this approach is all that is needed to get
this matter resolved.
Phone calls and strong demand
letters. Serious action will be taken if the debt is not retired right away.
There will be a sense of urgency in getting this account promptly paid.
Phone calls and special
correspondence will be sent. We will let the debtor know we have legal
representation in the debtors area and are prepared to forward to the
attorney if they refuse to respond.
Have a collection Attorney in the
debtors' locale call and make demands to assist in debt recovery and attempt
to collect prior to litigation.
If all of the above efforts fail to collect your account , we will consult with you to see if it would be feasible to sue the debtor. If suit seems appropriate, our attorney will submit suit requirements for your approval.
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